Asking price
AED 700,500AED
Well-established laundry and dry cleaning business in Dubai Marina with 9,000+ customers, 1M+ items cleaned, and a 4.3★ Google rating. Offers wash & fold, dry cleaning, ironing, curtain cleaning, and alterations with free doorstep pickup and delivery. 10-person team, eco-friendly products, and real-time order tracking.
**Wash & Fold** — Everyday laundry washed, tumble-dried, and neatly folded. Priced at AED 65 per 8 kg bag. Most popular service for residential customers. **Dry Cleaning** — Professional dry cleaning with steam finishing for delicate fabrics and formal wear. Item-level pricing from AED 4 (underwear/socks) to AED 55 (3-piece suit). Covers shirts, trousers, dresses, suits, jackets, kanduras, and more. **Ironing Service** — Standalone ironing or steam finishing. Prices range from AED 2 (underwear/socks) to AED 25 (3-piece suit). **Home Linen Cleaning** — Dry cleaning and finishing for bedsheets, duvet covers, comforters, blankets, pillowcases, and curtains. Curtain cleaning priced per sqm (AED 15–22 depending on fabric type). Standard turnaround 4–5 days; express 3 days. **Alterations** — Expert tailoring with free pickup and delivery. Covers hemming, resizing, and fitting adjustments. **Stain Removal** — Advanced stain treatment using specialised techniques for stubborn marks. **Pickup & Delivery** — Free doorstep pickup and delivery across Dubai. Standard turnaround 48 hours; express 24 hours; urgent same-day (surcharge applies).
**Customer Base:** 9,000+ customers served, with 2,000+ active repeat users. 99% customer satisfaction rate and 4.3/5.0 Google rating based on verified reviews. **Target Market:** Dubai Marina residents and professionals, with service coverage extending across all of Dubai. Core segments include busy professionals, executives, small business owners, and households that value time-saving convenience. **Retention & Loyalty:** Strong repeat-customer base driven by consistent quality, transparent pricing, and the convenience of WhatsApp-based ordering with real-time tracking. Many customers manage their entire relationship via WhatsApp without visiting the shop. **Market Positioning:** Premium convenience-oriented laundry service in one of Dubai's most densely populated residential areas. Eco-friendly, non-toxic detergents differentiate from competitors. Free pickup/delivery eliminates a key friction point for time-poor urban customers. **Growth Potential:** Dubai's laundry services market continues to expand with population growth and increasing demand for home services. The business is well-positioned to capture more of the Marina and wider Dubai market.
**Team:** 10 employees covering operations, cleaning, delivery, and customer support. **Owner Involvement:** The founding owner oversees operations; day-to-day execution is handled by the team, enabling potential for an owner-operator or semi-absentee model. **Operating Hours:** 7 days a week, 11:00 AM – 11:00 PM. **Location:** Shop-based operation in Dubai Marina (basement-level commercial unit in a residential tower), providing a central hub for processing and a walk-in point for customers. **Technology:** Real-time order tracking system; WhatsApp-based scheduling and customer communication; online payment via card, cash on delivery, Stripe, and Ziina payment links. **Process:** 3-step workflow — (1) customer schedules pickup via WhatsApp/website, (2) items are cleaned at the shop using eco-friendly products and professional equipment, (3) clean items are delivered back to the customer's door within 24–48 hours. **Suppliers:** Eco-friendly, biodegradable detergent suppliers; professional dry-cleaning chemical suppliers; garment care product vendors. **Licences & Compliance:** Dubai trade licence (#801984), valid through March 2027. Legally verified via Dubai Digital Authority registry. Licensed activities include Laundry Services (930102), Cloth Pressing Services (930101), and Carpets Cleaning (930106).
**Quick Wins:** - Expand pickup/delivery coverage to underserved Dubai communities (JBR, JLT, Palm Jumeirah, Business Bay) with minimal additional cost since the delivery infrastructure already exists. - Launch a subscription/loyalty programme (e.g., monthly wash & fold plans) to lock in recurring revenue and increase average customer lifetime value. - Introduce a mobile app to streamline ordering, reduce WhatsApp dependency, and enable push-notification re-engagement. **Bigger Plays:** - Partner with Dubai property management companies and hotels for bulk linen and curtain cleaning contracts — high-volume, recurring B2B revenue. - Open additional pickup/drop-off points in high-density residential towers across Dubai to reduce delivery times and capture new walk-in traffic. - Add premium services such as leather/suede cleaning, wedding dress preservation, and luxury garment care to capture a higher-margin segment. - Explore franchise or licensing model for expansion into other UAE emirates (Abu Dhabi, Sharjah) using the established brand playbook and operational processes.
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Asking price
AED 700,500AED
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