Asking price
AED 1,200,000
Established vape retailer with two Dubai branches, offering disposable vapes, e-liquids, devices, and accessories through physical stores and e-commerce with free city-wide delivery.
**Retail & E-Commerce Vape Business** The business operates through two physical retail branches and a full-featured e-commerce platform, generating revenue across the following product lines: • **Disposable Vapes** — High-puff-count disposable devices from leading international brands (AED 40–70 per unit), the top-selling category by volume • **E-Liquids** — Premium e-liquid ranges in multiple nicotine strengths and flavour profiles • **Vape Devices & Mods** — Refillable pod systems, box mods, and starter kits • **Coils & Pods** — Replacement coils, pods, and consumables for popular device platforms • **IQOS Accessories** — Heat-not-burn sticks and compatible accessories **Revenue Model:** Direct product sales through retail counters and online store. Average order value ranges from AED 50–200. Free delivery offered on all orders above AED 100 within Dubai, with same-day delivery capability. Age verification enforced on all deliveries. **Pricing:** Competitive retail pricing with periodic promotional discounts (7–17% off MSRP on featured items). Reward points program incentivises repeat purchases.
**Customer Base** The business serves adult vapers across Dubai through both walk-in retail and online ordering. The customer base skews toward repeat purchasers who buy disposables and consumables on a regular cycle. • **Retention:** Strong repeat-purchase behaviour driven by consumable product nature (coils, pods, disposables) and a reward points program • **Average Customer Value:** Estimated AED 150–300 per transaction; frequent buyers place orders weekly or bi-weekly • **Concentration Risk:** No single customer accounts for a material share of revenue — the business has a broad, diversified retail customer base • **Market Position:** Positioned as a premium, convenience-focused vape retailer with fast delivery and a wide product selection **Market Context** The UAE vape market has grown rapidly since 2022, driven by increasing consumer shift from traditional tobacco to vaping products. Dubai's large expatriate population and tourism sector provide a continuously replenishing customer base. The regulatory environment (Federal Tax Authority excise tax on vaping products) creates a barrier to entry that benefits established, compliant operators.
**Operations Overview** • **Founded:** 2022 • **Locations:** Two retail branches in Dubai • **E-Commerce:** WooCommerce-based online store with integrated payment processing and delivery management • **Delivery:** Free delivery across Dubai for orders above AED 100; same-day delivery capability with age verification on all deliveries • **Licensing:** Fully licensed and registered under a Dubai free zone authority • **Operating Hours:** Retail stores operate 7 days a week; online store accepts orders 24/7 • **Suppliers:** Sourced from authorised distributors of major international vape brands; relationships established since founding **Team** • Small owner-operated team with retail staff at both branch locations • Delivery personnel for online order fulfilment • The founding owner is exiting the business **Key Processes** • Inventory management through the e-commerce platform with real-time stock tracking • Age verification protocol on all deliveries • Order tracking system with email notifications to customers • Social media marketing through Instagram and Facebook
**Near-Term Growth Opportunities** • **Branch Expansion** — Open additional retail locations in high-traffic Dubai neighbourhoods (e.g., Dubai Marina, Business Bay, Deira) or expand to Abu Dhabi and Sharjah • **Delivery Zone Expansion** — Extend free delivery beyond Dubai to Abu Dhabi, Sharjah, and other Northern Emirates to capture a wider UAE customer base • **Mobile App** — Launch a mobile ordering app to improve customer retention and push-notification re-engagement • **Loyalty Program Enhancement** — Expand the existing reward points system into a tiered loyalty program with exclusive perks for high-value customers **Medium-Term Growth Opportunities** • **Wholesale Distribution** — Leverage existing supplier relationships to become a wholesale distributor to smaller vape shops across the UAE • **Private Label Products** — Develop a house-brand disposable vape or e-liquid line for higher margins • **B2B / Corporate Accounts** — Target corporate gifting and hospitality sector bulk orders • **Subscription Model** — Introduce a subscription box for regular disposable vape buyers with auto-replenishment
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Asking price
AED 1,200,000AED
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