Asking price
$456,000,000USD
PE-backed national property restoration contractor operating 60+ offices across 27+ states, providing 24/7 emergency mitigation, reconstruction, environmental remediation, and roofing services for commercial, residential, industrial, and institutional properties. ~1,380 employees with a 96% client satisfaction rate and 20+ years of operating history.
Full-service property restoration and reconstruction across the United States, organized into five core practice areas: 1. **Water Damage Mitigation & Restoration** — Emergency water extraction, structural drying, mold remediation, and full reconstruction for properties affected by floods, pipe bursts, and storms. 2. **Fire & Smoke Damage Restoration** — Soot and smoke removal, structural stabilization, odor treatment, and complete rebuild of fire-damaged commercial and residential properties. 3. **Storm & Catastrophe Response** — 24/7/365 rapid-deployment emergency response for hurricanes, tornadoes, and large-loss events, serving insurance carriers and multi-location property managers nationwide. 4. **Environmental & Remediation Services** — Hazardous material abatement (asbestos, lead), environmental cleanup, and biohazard remediation compliant with EPA and OSHA standards. 5. **Commercial Roofing & Exteriors** — Full roof replacement, repair, and maintenance programs for commercial and multifamily buildings, including flat and low-slope systems. The business acts as general contractor on the vast majority of projects, managing qualified trade partners (framers, electricians, plumbers, painters) through a rigorous vetting and ongoing quality-assurance program. Revenue is primarily driven by project-based service fees, with recurring work from insurance carrier programs and national accounts.
**Customer Base:** The business serves a diversified mix of property owners, managers, and insurance professionals. Key customer segments include: - **Commercial property managers & owners** — office buildings, retail centers, hospitality properties, and senior living communities requiring rapid restoration to minimize business interruption. - **Insurance carriers & adjusters** — national and regional insurance companies that rely on the platform for consistent, code-compliant emergency response and reconstruction across multiple markets. - **Multifamily & institutional owners** — apartment complexes, senior living facilities, and government buildings needing specialized, compliant restoration. - **Residential homeowners** — individual property owners requiring emergency mitigation and rebuild services. **Market Position:** The U.S. property restoration market is estimated at $80B+ and growing, driven by aging building stock, increasing frequency of severe weather events, and rising insurance claim volumes. The business holds a national-scale competitive moat through its coast-to-coast office network (60+ locations in 27+ states), enabling 24/7 rapid response that regional players cannot match. Approximately 96% of clients report they would hire the company again, reflecting strong retention and referral dynamics. **Concentration Risk:** Revenue is diversified across geography (27+ states), property type (commercial, residential, industrial, institutional), and customer channel (insurance, self-pay, national accounts). No single client represents a dominant share of revenue.
**Team:** Approximately 1,380 employees across 60+ offices nationwide. The C-suite includes a CEO, CFO, COO, CIO, CRO, CAO/GC, and CSO, supported by regional and local vice presidents overseeing individual offices. The company also has a Key Employee Group (KEG) ownership program with ~250 employee-owners, fostering an ownership culture and reducing turnover. **Operations Model:** The business operates a hub-and-spoke model with centralized national resources (technology, compliance, procurement, training) and decentralized local execution. Each office is led by a vice president responsible for business development, project management, and customer relationships in the local market. - **24/7/365 Emergency Response** — Immediate mobilization of crews and equipment for water, fire, and storm events. - **General Contractor Model** — The business serves as GC on most projects, managing vetted trade partners through a rigorous screening and ongoing quality-assurance program. - **Quality Assurance Program** — Four pillars: highly qualified trade partners, operational excellence, safety, and customer service, with regular trade-partner evaluations before, during, and after projects. - **Technology & Systems** — Proprietary project-management and client-communication platforms enabling real-time status updates across thousands of concurrent jobs. - **Growth Through M&A** — 15+ strategic acquisitions in the last six years, integrating regional restoration firms into the national platform while retaining local leadership. **Owner Involvement:** The business is PE-backed and operated by a professional management team. The founding owner exited in 2021; day-to-day operations are fully managed by the executive team.
1. **Organic Geographic Expansion** — Enter underserved markets (e.g., Pacific Northwest, upper Midwest) where severe weather frequency is increasing but national restoration coverage remains thin. Each new office typically reaches profitability within 12–18 months. 2. **Commercial Roofing Scale-Up** — Commercial roofing and exterior services represent a high-margin, recurring-revenue vertical that can be expanded across the existing 60+ office footprint without new infrastructure. 3. **Insurance Carrier Program Deepening** — Expand preferred-vendor relationships with additional national and regional insurance carriers, driving higher claim volumes through existing offices. 4. **Healthcare & Senior Living Specialization** — The business already serves healthcare facilities; formalizing a dedicated healthcare restoration vertical (compliant with CMS, Joint Commission standards) would unlock a recession-resistant, high-value niche. 5. **Technology & Data Monetization** — Leverage the platform's project data and real-time property-intelligence capabilities to offer predictive maintenance and risk-assessment services to insurance carriers and large property managers. 6. **Continued M&A Roll-Up** — The fragmented U.S. restoration market has 10,000+ small operators. Acquiring 3–5 regional firms per year at attractive multiples and integrating them via the national platform is a proven growth lever the current ownership has executed successfully. 7. **Environmental & Sustainability Services** — Expanding environmental remediation (mold, asbestos, lead, biohazard) and adding emerging sustainability services (green reconstruction, energy-efficient rebuild) would diversify revenue and align with ESG mandates of institutional property owners.
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Asking price
$456,000,000USD
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