Established Dubai omnichannel eyewear retailer with 30+ years of heritage for sale

Over 500,000 customers served across 30+ years, primarily UAE residents and GCC visitors. The business serves both retail consumers seeking designer eyewear and prescription-lens customers needing optometry expertise. Customer retention is supported by a subscription model for recurring contact-lens orders. Market trend: the GCC eyewear market is growing steadily, driven by rising disposable income, increasing awareness of eye health, and a shift toward online shopping — this business is well-positioned with its omnichannel model. No single customer accounts for a material concentration of revenue.

The business operates from a registered office in Business Bay, Dubai, with a physical retail store and an e-commerce fulfilment operation. The founding team brings 30+ years of optometry and eyewear experience. Customer service staff are trained in optometry to advise customers on product selection. Logistics: free delivery across the UAE, same-day delivery within Dubai, and 4-hour express delivery on selected products. International shipping to GCC and beyond takes up to 7 working days. Payment processing supports credit/debit cards, cash on delivery, installment plans, and loyalty points. The iOS app was launched in 2024. Operating since 1993, formally registered as a UAE LLC in 1996.

Geographic expansion across the GCC (Saudi Arabia, Qatar, Kuwait, Oman, Bahrain) — the business already ships internationally and has brand recognition. Expand the product range into watches, perfumes, and accessories already covered by the existing trade licence. Grow the subscription/recurring-order base for contact lenses. Add an Android app to complement the existing iOS app. Partner with optical insurance providers for direct billing. Launch a loyalty programme to increase repeat purchase frequency.