Products & services

**Core Revenue Streams:** 1. **Visa Processing Services** — Tourist, visit, and business visa applications for major destinations. High-volume, repeatable service with strong margins. 2. **Umrah Tour Packages** — End-to-end Umrah packages including flights, accommodation, transport, and guidance in Saudi Arabia. Seasonal peaks but consistent year-round demand from the UAE's large Muslim population. 3. **Flight Ticketing** — Booking and issuance for all major airlines serving UAE routes, with commission-based revenue. 4. **Holiday & Tour Packages** — Customised leisure travel packages for families and groups, covering popular destinations from the UAE. 5. **Travel Insurance** — Ancillary insurance sales attached to bookings. **Pricing Model:** Service fees on visa processing and package sales, plus commission earnings on flight ticketing and insurance. Average package value ranges from AED 2,500–6,000 depending on destination and season.

Customers & market

**Customer Base:** - Primarily serves the South Asian expatriate community in Sharjah and the wider UAE, a large and growing demographic. - Strong repeat customer base with word-of-mouth referrals driving new leads. - Walk-in traffic from the shop's road-facing location supplements online and phone enquiries. **Market Position:** - Located in Al Nahda, Sharjah — a densely populated residential and commercial area with high footfall. - Benefits from proximity to Dubai (border area) with cross-border customer traffic. - The UAE travel and tourism sector is projected to grow steadily, supported by government initiatives and increasing visitor numbers. **Retention & Concentration:** - No single customer accounts for more than 5% of revenue — well-diversified client base. - Repeat booking rate is strong, particularly for Umrah packages (annual or bi-annual trips). - Seasonal demand peaks during Ramadan, school holidays, and the Umrah season.

Operations & team

**Team:** - 4-person operation: the owner plus 3 staff members handling sales, visa processing, and customer service. - Owner is actively involved in day-to-day operations and key supplier relationships. - Staff are trained in GDS booking systems and visa application procedures. **Premises:** - Retail shop of approximately 280 sq ft in Al Nahda, Sharjah. - Road-facing with walk-in accessibility and visible signage. - Annual rent: AED 40,000, paid quarterly. **Operations:** - Licensed and registered travel agency operating since establishment. - GDS access for flight bookings; established relationships with airlines, hotels, and Saudi-approved Umrah service providers. - Opening hours: Saturday to Thursday, standard business hours. - Monthly operating expenses approximately AED 8,100 (rent, utilities, salaries, software, marketing).

Profitable Sharjah Travel Agency & Umrah Tour Operator for Sale

Overview

Products & services

Customers & market

Operations & team

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